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How to Win Deals & Grow a $250B Business | Nikesh Arora, Palo Alto Networks

What does it actually take to grow a company through acquisition without destroying what you bought? Nikesh Arora, CEO of Palo Alto Networks, joined the show...

1h 2m

Summary published by , updated .

David Senra

Key Takeaway

When evaluating an acquisition, lock in a shared product roadmap before you sign the final agreement.

Before closing, sit down with the founder and your product team for 30 days to agree in writing on what you will build together. Make signing that joint roadmap a condition of the deal.

Nikesh Arora's reasoning is straightforward: founders who have already cashed out rarely update their vision to match yours. The check on the table focuses minds. If you cannot agree on direction before the money moves, you will spend months arguing about it after, and the acquired product will stall.

Episode Overview

What does it actually take to grow a company through acquisition without destroying what you bought?

Nikesh Arora, CEO of Palo Alto Networks, joined the show to discuss how he turned an $18 billion firewall company into a broad cybersecurity platform over eight years, primarily through acquiring and integrating roughly 35 companies.

The conversation covers three main areas:

  • The acquisition playbook. Why he insists on a joint product roadmap before closing, why he always puts acquired founders in charge of existing teams, and how he decides whether to buy number one or number two in a category.
  • Business strategy. His original insight that the biggest cost in enterprise is customer acquisition, and why selling more to the same customer is the path to margin.
  • AI and cybersecurity. How AI expands the attack surface and why it simultaneously creates new demand for the kind of always-on perimeter inspection that Palo Alto already provides.

Main Insights

1. Get the product roadmap signed before the acquisition closes

Founders who have already agreed to sell rarely change their vision willingly once the money is in hand. Arora learned this the hard way on one of his early acquisitions, where the founding team spent six months after closing arguing about product direction.

His fix: he will not sign a definitive term sheet until the founder co-signs a joint product roadmap. During a 30-day window before close, they work through what will actually get built together.

With the check still contingent, founders are far more willing to align. Arora has backed out of deals twice when that process revealed the team would not genuinely commit. Nobody else has walked away.

2. Put the acquired founder in charge of your existing team, not the other way around

A common failure mode in M&A: the acquirer gives a newly purchased product to whoever already manages that category internally. Arora sees this as rewarding the person who lost.

His logic is blunt. The internal manager had resources, headcount, and time, and still lost to a founder who worked out of a warehouse with venture funding. Handing that founder's company to the loser does not fix the underlying problem.

He reverses the org chart. The acquired founder leads the combined team, and the existing internal team reports to them. This causes friction sometimes, but Arora treats the product itself as more important than internal comfort.

3. The biggest cost in enterprise is customer acquisition, so sell more to the same customer

When Arora joined Palo Alto Networks, the company had one product and an $18 billion market cap. He wanted to reach $100 billion and started by looking at the P&L of large enterprise companies.

His observation: sales and marketing typically consume 60% of revenue. The only way to compress that is to spread acquisition costs across more products sold to the same customer.

A single-product company knocks on 20 doors and closes five. A multi-product company asks each of those five what else they need. That insight drove the entire expansion strategy, from firewall company to 70-plus product platform.

4. It takes four to seven years to build a good technology product, so buy rather than build when time matters

Arora has watched this pattern hold across consumer and enterprise: YouTube, Uber, Google Search, and comparable enterprise products all needed four to seven years before customers found them genuinely useful.

When a gap in Palo Alto's product portfolio appeared, his engineers would typically say they could build it internally. Arora's counterargument:

  • A competitor already has a 50-person team and an 18-month head start.
  • Hiring and assembling an internal team takes another year.
  • By the time you ship version one, you are two years behind.

Acquisition is not a strategy on its own, he says. It is the mechanism you use when your team is not where it needs to be and time is the constraint.

5. Control what you can, then let go of the rest

Arora describes a philosophy rooted in how he grew up with Hinduism in India: you cannot manufacture certainty, so the only productive focus is on executing as well as you can.

He applies this directly at work. When a major software vulnerability surfaced the morning of this conversation, his team found it, patched their systems overnight, and published the fix publicly. He describes no particular anxiety about it.

His framing: stressing about an outcome does not change the outcome. What changes it is the response. The question he implicitly asks is whether he has left any stone unturned, and if he has not, he moves on.

Frameworks or Models

Joint product roadmap before close

Arora's structured approach to aligning with an acquisition target before the deal is finalized.

  1. Agree on the deal in principle directly with the founder, without bankers in the middle.
  2. Hand the financial and legal paperwork to the respective teams to work through in parallel.
  3. Over 30 days, the founder, Arora, and his product team work out exactly what they will build together and what will be deprioritized.
  4. The founder must sign the joint product roadmap before Arora signs the definitive term sheet.

If genuine alignment cannot be reached in that window, Arora has walked away from two deals. The rationale is that the check still being contingent makes founders far more willing to adapt their vision than they will be after proceeds are paid.

Notable Quotes

"M&A is not a strategy. M&A is a mechanism to validate or to amplify your strategy or to execute your strategy."

Nikesh Arora

"I don't sign the definitive term sheet until I get the founder to sign the joint product roadmap. I'm like, if you don't want to build what I want to build, then we shouldn't do this."

Nikesh Arora

"Wake up every morning, do the best you can to the best of your ability. Leave no stone unturned and then let fate do the rest."

Nikesh Arora

"If something's worth $200 million, it's worth $800 million. Because my job is to take the $200 million asset and turn that into a $5 to $10 billion asset."

Nikesh Arora

Action Items

Suggested exercises inspired by the conversation.

  • 1
    Map your company's customer acquisition cost before your next product decision

    Arora's original insight at Palo Alto came from reading enterprise P&Ls and noticing that sales and marketing absorbed 60% of revenue.

    1. Pull your own cost breakdown: what percentage goes to acquiring a new customer versus serving an existing one?
    2. List every product or service you currently sell to your best customers.
    3. Ask which adjacent problems those customers have that you are not solving.

    The goal is to see whether expanding what you sell to existing customers could meaningfully reduce your per-customer acquisition cost.

  • 2
    Before your next hire or acquisition, define the product direction first

    Arora runs a 30-day joint product roadmap session before he signs any acquisition. The same principle applies to key hires or partnerships.

    1. Before finalizing terms, sit down with the other party and your product or strategy team.
    2. Write down what you will build together and what you will not.
    3. Identify any points of genuine disagreement and decide whether they are workable.

    If you cannot agree on direction before the deal closes, you will argue about it for months afterward.

  • 3
    Audit one decision you are calling practical but might be postponing out of discomfort

    Arora describes build-versus-buy debates where internal teams consistently underestimate a competitor's head start. The same bias can appear in personal decisions.

    • Write down one choice you have been framing as financially or logistically sensible.
    • Estimate honestly how much of the hesitation is about the actual cost versus the discomfort of moving.
    • Ask what happens to the gap between you and the alternative if you wait another 18 months.

    This is an exercise in separating real constraints from avoidance.

  • 4
    Identify where in your work you can control the response rather than the outcome

    Arora separates what he can act on from what he cannot, and focuses energy on the former.

    1. Write down one current source of stress or anxiety in your work.
    2. List every action within your control that could improve the situation.
    3. For each item on your list, check whether you have actually done it or whether you are holding back.

    If you have genuinely done everything available to you, notice whether continuing to worry is adding anything.

Full Transcript

Read or copy the complete episode transcript.

Did you read Ari Emanuel's new book? No. You've heard that you're in it though? No, I didn't know that. Okay. He says the way he met Egon Durbin was that he got introduced to Mark Andreessen and Mark Andreessen told Ari that him, the cash and Egon had this like affiliated like group of essentially angel investors that were working together. Yes. Tell me a little bit about that. So I met Egon when Egon had just come to Europe and he was a Silver Lake partner there and he reached out to a common friend saying, listen, I want to hang out with some people and get to understand the tech scene over here and see if he'd get an advisor to a Silver Lake. And I just, I was early thirties. I used to run Google Europe. So Egon and I had lunch and I said, listen, I said, why are you so reluctant on this conversation? I said, look, I tried to do this. They really don't want advice. They make you come for a two day off site. They present a whole bunch of stuff to you. The last thing I need is more PowerPoint in my life and free coffee. He says, you know what resonates with me? I'm gonna call you. And if you tell me that's a good idea, I'll obviously independently consider if it's a good idea or not, because I have to make the decision. Don't need the bad idea. I'll think about it similarly, but don't worry. You'd add as much value in telling me what to invest in, what not to invest in. So again, we'll have fun. So as a short, and I did that for about 15 years, that's when I met Egon, when he was in Europe. You're just investing your personal money. Yeah, of course. But I'll tell you, there's a funny incident. What happened was one time I flew back from CES with Mark Andreessen because Mark rarely travels. But when he does, he goes to CES and he goes to dinner and he had me come, we spoke. I spoke a little bit over there and I flew back and I sent him a note saying, hey, Mark, is there any cool company that you're working on right now that I could put some money in? He said, the guy who spoke at dinner at CES, it was Oculus. Palmer Luckey. Yes. Well, Brendan, to be fair. Okay. Brendan Arrive. And Palmer Luckey, of course. I said, great. So I said, give me a number. So I text Brendan and say, hey, we met at the dinner, I'd love to make an investment. He's like, great, but you have to come see this stuff, this stuff's real cool. I said, okay. So I'm in LA and I said to Brendan, I'm coming to LA. Can we take a look at the technology? It was me and my wife. He said, yeah, but you have to drive an hour outside of LA because we have this industrial park. We're going to go this far. So I take a car, I go to the industrial park. The lights are out. Nothing's going to work. So we're kind of hanging out, waiting for the lights to come back on. We go in. He puts this contraption on our face and it's got this little virtual reality type situation going on. I said, it's really cool. This is very cool. What's going to happen? It's going to be really cool because all the promise of visualization, all the promise of gaming, et cetera, et cetera. I said, great. Can I write a check? He's like, sure. He's like, it's you and Blake Corian and Vivi Nevo, and I have room for one more. So well, Egon and I do this together and Mark was already in the company. So I said, okay. So me and Egon. So we agreed to do the deal. He sends me some docs. Oh, he sends me an email. He's working on the docs, doesn't respond. Egon says, what's going on? Why haven't we heard from him? So I sent him an email. He says, yes, the docs are just coming. They're going to be here with you anytime soon. No docs. And boom, you wake up one morning and he's just been sold to Facebook. Before you were able to invest. So this group that Ari writes about. We ended up being the technology advisory board to William Morris when it was acquired by Silverlake. Okay. Mark and I. Okay. Well, I don't even know about this. What's going on? Whenever he had a question of technology, the advisories around Egon and Ari are very straightforward. Ari does the 15 minute phone call. 15? It's like now, I did the episode with him. Now his book is called Rolling the Calls. Now he does it to me. So I get a call and it's like, hold for Ari Emanuel. I'm like, you're calling me. And then sometimes they're like 25 seconds and there's no goodbye. Yeah. But you know what? I'll tell you, it was fascinating. So we would do that when we have something to talk about. And I understand his shorthand. He's trying to get something done because man on a mission. But there was a time when I had left SoftBank and he reached out to say, what are you doing now? I said, nothing. I'm just trying to figure out what I'm going to do. He said, why don't you come by and come see me and then we can talk about it. I said, okay, I happen to be in LA. I'll come see you. And my assistant's like, Ari's office says you're having lunch. What time should I schedule your departure? I'm like, listen, it's probably going to be 15 minutes. Why don't you schedule half an hour and then we'll get me in, get me to the airport and we're going to fly back. And that was the only time I spent an hour and a half with Ari. So you can tell that he actually wanted to get into what I was going to go do next. And he actually spent time and invested time in that conversation. So he does have a soul when it's really important to you, he's going to spend a lot of time. But most times he's actually transactional when he wants to get something done. One of the things I love about Ramp is their mission is easy to understand. They want to help your business save time and money. And that is why they have built Router. 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With Deal enabling us to hire and support exceptional talent anywhere, we can accelerate our innovation and bring more voices, stories and ideas to every corner of the world. Deal is trusted by over 40,000 companies and growing fast. Learn how they can help your business by going to deal.com forward slash Senra. That is deal.com forward slash Senra. We were talking a little bit about some of the people that we either know jointly or know of, and you were saying like some of the people like jump around a lot, like they have an idea and then they're working on it for a little bit and then they would like almost like they have like ADHD. What's like, how do you think about you? Because you've seemed to have these jobs for a long time. You're at Google for 10 years. You've been at Palo Alto Networks for how long now? Eight. Eight. Like I like to focus on one thing for a long period of time. Like how do you, how do you work? Well, the good news is like even at Palo Alto Networks or when I was at SoftBank or I was at Google, you know, Google went from 2,000 employees to 60,000 employees when I was there and it went from $2 billion in revenue to $62 billion in revenue. So you realize even though you're one place, you're actually doing so many different things. At that point in time, we went from search and YouTube and double click and like buying tons of businesses, thinking of all kinds of stuff. So I think that's not what you do at one point in time. It's how much your brain can get challenged. How many different problems can you get involved in? So you can solve from problem to problem, solve many things in the same space. And as long as you get the right environmental structure right, right? If the opportunity is big enough, Palo Alto, when I joined, that was eight years ago, we were a firewall company today. You know, we do, we have 70 plus products, we're in every aspect of cybersecurity, we're all over AI, trying to make sure we pivot hard on the AI stuff. So you can always keep yourself challenged as long as you get the right platform in front of you. I just talked to Nick from Revolut and that was his thing. He's like, there's no way I was going to run a company with one product. He's like, that would be boring. He's running like 20 different experiments at all given times. I think he's in like 30 or 40 countries. He wants to get to a hundred different countries. When you got recruited to become the CEO of Palo Alto Networks, they had essentially one product, right? Yes. The firewall. For the most part, yes. Okay. Was your, this expansion that has since occurred in the last eight years, is that, did you come in with that plan or you're just like, what was the conversation? I didn't have a plan when I came in. You had a hilarious line where it's like, I thought cybersecurity was two words or something. Yeah. You know, honestly, in my interview, I ended up talking a lot more about executive security. I thought that was an important topic and then I realized it was a very small market. But you know, sitting and talking about how each of us need to be secure, it's like no, that's a consumer business. I don't want to get involved in that. That's a lot of marketing, a lot of VRR. So I came in with more of an enterprise framework study than I did the cybersecurity framework study. I sat there and looked and said, which are the largest companies that exist in enterprise? And you look at them and say, I don't know, Cisco or Salesforce at that point in time, these are hundreds of billions of dollars market cap, we were an $18 billion market cap company. I'm like, how do I go from an $18 billion market cap company to north of a hundred? That was the original expectation. And so then I say, if you look at the P&L of any enterprise company, most companies spend 15% to 18% in product development. That's kind of where R&D sticks around. Everything else, administrators, is 6% to 10%. So the entire difference between our operating margin and your gross margin is sales and marketing and customer support. If you can find a way of taking 60% of your costs, which typically live in sales, marketing, customer support, take them down to 20, you can be a 40% operating margin business. That was my insight. I'm like, so how do I get sales and marketing amortized over time? And you figure out the biggest expense in enterprise is customer acquisition. That's the maximum. That's what costs the most. So if you have a low revenue product, which you can only sell one product to a customer, it's really hard to build a big business. And if you look at the largest businesses, there's Microsoft's enterprise business or Salesforce or take your largest businesses, they sell a lot to the same customer. That was the insight. I'm like, well, if you're going to be big at Palo Alto, we got to find a way of selling a lot to a customer. You only have one thing to sell. So you go knock on the door, you knock on 20 doors, you spend all the time, and 15 people say, I'm sorry, I don't need it. I already have it. You're stuck with five. If you knock on the door, you have a truck behind you saying, what do you want? You want this? You don't want this? You want this? You want this? It's like, you know, the world's your oyster. What can I get you? On with that insight, I'm like, well, we need to figure out a way that we can find adjacencies to our business, which the customers will trust to buy from us so that we can keep expanding what we sell to customers. So we can go serve the top 10,000 customers in the world and increase the amount of money you can get for them. You only get that if you're in their trust. You only get that if your shit works. You only get that if it's kind of best in class, because nobody wants to buy the second best product to cybersecurity. It kind of sucks. So you want to buy the best, then our need was you got to be the best. Now that's kind of one part of the insight. The other part of the insight is, which is still true, it takes four to seven years to build a good technology product. It doesn't matter who you are, what you are, where you are. You look back and say, hmm, this thing was not fully ready. It's been seven years. This thing looks closer to being ready. Whether it's an Uber, it's YouTube, it's Facebook, it's Google search, it took four to seven years, sometimes longer, to build a useful product that the customers found exciting and interesting. That's true in enterprise as well. So sometimes I say, holy shit, and I just joined this company, we don't have a large product pipeline. It's going to take me four to seven years to build real products. What am I going to do? You're going to acquire them. That's right. But you got to be careful about it, because generally, history is littered with bad acquisitions and companies destroy acquisitions for the most part, whether it's an enterprise or consumers. So you've got to figure out and say, so I spend the next part of my life studying that. What makes for a good acquisition and what makes for a bad acquisition? What were you studying? How are you learning about this? You go back and look at patterns, right? How many companies did company X buy? How many did company Y buy? Why do they work? Why do they not work? Which ones work? What are the key characteristics? Was it a failure of the market? Was it a bad idea? You shouldn't have done it. Was it bad execution? Was it bad leadership? You're going to figure it out and say, great, these are the seven reasons why they failed. How can I minimize the risk of failure? And you minimize that by saying, okay, let me control five variables in a different way. And then I only have two risks. I have a risk of I picked the wrong idea. So I bought the right company. The market didn't show up, right? We had one of those. We bought a company. We thought the market was going in this direction. The market ended up going there. What was that company? How much did you pay for it? That company was called Operator. We thought the world was going to go to IP-based segmentation, but it never went there. But we bought it. We got our losses quickly once we decided it wasn't going to go there. We moved on. So it's kind of like, almost like portfolio business, right? It's like marginal venture capital. It's like product development. The pharma companies do it, right? They try a whole bunch of drugs. They take them to a certain phase and say, cut bait. It's not going to work. You've got to do the same thing. I've been in companies where somebody says, you know what? We should do this. We should build this. We should buy this. And it's like, no, we can't buy it. We can build it. I was at Google when I said, let's go buy Netflix. And it was like, no, no, no. We have YouTube. We can build the same capability, the same thing. So the video serving platform is going to get professional content instead of consumer content. That's easy to do, technically. Great. It goes $10 million. It goes to 20 engineers. We'll solve it. It never works like that, right? So I had the same thing at Palo Alto. If I tell my team of engineers, we need to buy this. They say, no, no, we can build it. Well, if you build it, you have two or three problems. The guys we're seeing succeed are already a year and a half ahead of us. They have a functioning team of 50 to 75 people who are working on it. You want to go hire 50 engineers. By the time you hire the right people, get your shit together, you start building, you have version one, and there'll be two years ahead. Why do you think so many other CEOs make the mistake? Is it like an ego thing where it's like, no, I can build this? What is it? I don't think it's an ego thing. I don't think CEOs set out to make mistakes. No CEO stands up saying, let me try and make a mistake this morning. They believe whatever they're doing is right, and they most likely identify the right company. I think often M&A fails because of bad execution. Your tendency is you're too busy, you're doing a lot of stuff. You buy the company and say, great, I have a guy. or gal who manages this topic. Okay, this person does video streaming. He or she's been trying to video streaming for the last five years. I want to buy a video streaming company and give it to him or her. And you instead put the founder of the company? Yeah, I'm like, whoa, wait a minute. This person just got their ass kicked with all the resources and all the money we had to that guy who got funded by venture capitalists and who went out and, you know, lived in a crummy warehouse, hired people, blood, sweat, and tears, built something that has product-market fit. And he or she should work for the empire? That's not going to work. He should be part of the empire. So I switch it. I say, okay, this person did really well. This person is now going to be the head of video streaming. Everybody can learn from him. He can work for him. That sometimes doesn't go down well with some of the people who have to end up working. An existing organization. Of course. They wind up leaving or whatever. It doesn't matter, right? They were the ones who were chartered with winning. They had access to resources. And they didn't. You can't reward that behavior by giving them a prized asset around the risk that they destroyed the prized asset. So that's kind of one failure mode. The other failure mode people say, you know, I always say this, like, you know, my innovation is my genius. There's this pure dumb luck, right? Which means I'm a founder. I created something cool. These guys are not smart. I'm just going to buy a number two or number three. I'm going to spit and shine it, make it look like new. I'm going to kick their ass. That never works. I want to buy number one. Well, you talk about this a lot. Why is number one and number two so important to you? If you look at most markets, number one and number two end up with disproportionate share of the profits in the category. This is what you were trying to get out of me before we started recording. Which we'll talk about after. Okay, fine. That's exactly what's happening right now. Right. So, you know, number one and number two end up with disproportionate share of the profits. Three gets close sometimes, but never. So, if you're going to go win, you want to be number one and two in the long term. If you're not going to be number one and two, you've got a problem. Now, if you go by number two or number three, remember, number one still exists. More than likely, you're going to slow down whatever you buy because you're still a large enterprise and you can't control every variable. There'll be somebody from finance saying, I'm here to help. Somebody from HR saying, I'm here to help. So, the guy says, dude, let me go build the product. And you have this whole onslaught of people who show up saying, I'm from the mothership. I'm going to help you. So, you have to figure out how to maintain momentum for number one. You don't have an acquisition team, right? I read somewhere that's just like, it's me. Well, no, there's a, there's a set of people who are very good at what they do and they work with me. So, it's not like I work alone, but no, eventually every acquisition ends up with me being involved. Let's say you figured, okay, we want to extend to this product. You look at both one and two, right? Can you get into the difference? Like from the outside, maybe two looks similar to one. I think when you get deeper and closer, like, do you notice, can you explain like what you typically find? Sometimes there are small differences between one and two, right? And sometimes we've had a situation where we bought what we thought was number one and number two went around us and became number one because we screwed up the execution. That happens too. You know, we buy 35 companies. Not everything works out as per plan, but typically both one and two have product market fit. And if you think about product development and you say, this is what the end product will look like in four years. Number one could have started with this as their primary test, and number two could have started with this part as their primary test. They both look like they're winning in the product category, but it becomes, sometimes it becomes apparent later that you should have started here because that's the primary need and the customer wants this to work really well before they take the second half. But it's hard to tell in the early days when both of them are about 30 or 40 customers that have effectively proved product market fit. So, you'll find it's a strategy question, it's an execution question, it's a product market fit question, it's a business model question. All those things are somewhat different, but they're hard to project how they're going to pan out over the next two or three years. So, you have to sit back and look at both their positions and say, which one is more likely to succeed? Then you have to add to that, which one is more likely aligned with our product direction? So, you know, I made a mistake early. The first company or second company I bought, they were spending six months trying to debate product direction after we bought them. I said, well, wait a minute, this is a problem. So, these guys started a company and rightfully, this founder is like, I started the company with this vision in mind. I already sold the company. That's my vision. What did you think the money was for? Exactly. It's like, no, no, but I sold the company, but I still want to build what I wanted to build. I'm like, does it work like that? But it took me a while to get to the realize it doesn't work like that. I felt like, oh my God, I'm going to like, you know, cripple a founder. But I had to sit down and say, dude, it doesn't work like that. So, then we changed that model. So, what I do now is when I sit down with the founder, I agree a deal and I insist on agreeing the deal with the founder. I don't involve bankers because I'm like, you are going to work with me for the next four years. You really want somebody else in the middle negotiating on our behalf so that there's eventually, that's not what was sold to me. We should have the concept. We had that. The moment we agreed the deal, I tell the founder, listen, let the finance guys, let the legal guys, let the lawyers figure out all the paperwork. Go figure it out. Your job is now to sit down with me and my product guys and design what our joint house is going to look like. And we have 30 days to do it. So, we literally go back and forth on product direction, product vision. Before the acquisitions are closed. But you don't sign the- I don't think I've ever heard that idea before. I don't sign the definitive term sheet until I get the founder to sign the joint product roadmap. I'm like, if you don't want to build what I want to build, then we shouldn't do this. It's natural for a founder to want autonomy and to think that they have the right answers. So, how difficult is this competition? You'll be surprised when there's a large check hanging on the other side of 30 days, how much more amenable founders are to aligning their product vision than after they've got the proceeds. It's unbelievable. It's night and day. And by the way, they have the choice to pull the ripcord. They don't have to do it. How many have backed out at that stage? Nobody backed out. We backed out twice. Why? Because in the process, we figured out it would be hard to get consistent alignment of the product. We figured out it would be hard to manage the founding team thereafter because they had a very strong opinion on where they wanted to go. We could sense that they were playing ball because they knew that they had to play ball to close the deal. And we just didn't feel that that was going to be the right outcome. In one case, as in the 30 days, as we kept digging deeper and we kept pushing harder, we figured out that the substance was not as strong as we had sensed in our diligence early. So, as you dig deeper, you start looking at architecture, so you've got to combine architecture and say, oh my God, wait. Do the founders typically stay on long after? Some do. So, one of the other things we do is because when you buy something like this, you're buying a team. You're buying a team, you're buying the vision, you're buying the execution. So, it's very hard if the founder says, I'm out. So, if you don't buy a company, the founder says, I'm out. If you're out, you should go, which means you could kill the company anyway if you're going to be done. So, you've got to want to be around. What will happen is typically if there are two or three founders, one will slack off because they're doing biz dev. So, maybe we don't use biz dev, we do better biz dev. One's doing go-to-market. We don't need that. So, you'll find founders fall off depending on the function that they bring in, but it's never the product guys or engineering guys who fall off because that's what we're buying. We need them. We still have many founders who work at Palo Alto. Some have converted just continuing to work at Palo Alto. Some have the founding itch and after three years they leave. But the other thing which we always do is when we buy a company, we re-invest the founders for three years, ideally four. Why is that so important? We want continuity. We want the continuity from the execution of vision perspective, right? Because they build something. As I've said, it takes four to seven years to build a great product. Typically, we buy these product companies three years in, two years in, four years in. We think there's another two, three years of consistent product development that needs to be done. And we want that consistency and continuity of the founder and the founding team to keep driving that. So, if they're not there to lead it, then there's disruption. Disruption could cause us to lose the lead as the number one in the category. We want them to continue to execute in that direction. I spent the last decade reading more than 400 biographies of history's greatest founders, and if I had to distill what I learned down to a single word, it would be focus. The best founders spend all their time on the thing that makes them great. They spend their time building products, serving customers, and growing their companies. The greatest founders would not spend time rebuilding authentication infrastructure. That is why more than 3,000 of the fastest-moving and most important companies in the world use WorkOS. Companies like Anthropic, OpenAI, and Cursor all use WorkOS. WorkOS makes it easy for you to sell your products to enterprise customers. If you build software and you want to sell to the largest companies in the world, there are some requirements that you cannot ignore, like single sign-on, SCIM, role-based access, audit logs, and more. You could spend months building all this yourself, or you can use WorkOS. WorkOS provides the infrastructure to make your software enterprise ready. Go to WorkOS.com and get started today. That is WorkOS.com. I want to go back to this idea of looking at the number one and number two, and then you get really close to them. Is there anything else that you're surprised by? Again, they may look similar from the outside, but the more you dig in, you see why number one is in the position they're in. What's interesting is the hardest thing to put your arms around as a larger company is sometimes number ones also win because of the sheer will of the founder. Some founders are just, what do you call them, alpha killers or whatever they are. Are we talking about? We need context here. Yes. Oh, you don't want to be? Okay, good. No, no. We've run into each other a few times, and I've watched a lot of your interviews, and I just think there's no bullshit. The reason I asked you to be on the show is because I like these founders who seem to be minimal bullshit. We're here to fucking win, and that's what we're doing. I think you've already alluded to this a few times. I was shocked when we were talking before we started recording, you were playing that down a little bit. I was like, no, no, no. I'm pretty sure I know what's sitting across from me. I was naming some other founders that remind me of you in the way that you operate. It's one thing to be that as the leader of the entity. It's one thing to have people within your team who are that way. If you acquire a company and the founder is like you described, they're going to break glass, and it's okay, but they also have to find a way of coexisting with the larger entity, because what you get with working with Apollo Alto, for example, and if you're a founder, I have 6,000 people in the field. You have eight. You've got to find a way of leveraging 6,000 people. They're not all bad. They're amazing. Sometimes when you're a founder, you take on this point of view that everybody's stupid. I'm smart. I'm going to get this shit done. Anybody who comes in my way is basically slowing me down. It's not competent enough. You've got to need a mental reset if you're going to survive and succeed in a larger ecosystem. You've got to be able to balance and say, I get it. I get 6,000 salespeople. My job is to motivate 6,000 people to go out there and sell my product because they do. My vision of wanting to make this an amazing product is going to be realized because these 6,000 people are going to be my amplifiers. Sometimes founders who are used to doing small team stuff and going and being the underdog don't realize you went from being the underdog, now you're part of the overdog. That's the only risk that one has to watch out for. But tie that, what you're saying right now, to the will of the founder. You're saying the will of the founder running, they're succeeding in a smaller company, largely built due to the will of the founder. They have to modulate their behavior? Is that what you're saying? You have to make sure that they can modulate their behavior and succeed in your environment. If they can't modulate their behavior and succeed in the environment, then I lose their their their leadership on the product part because they're going to rub people the wrong way and then they're going to get frustrated. So that's what I have to watch out for. Sometimes the one and two has to be adapted by us for who's going to be a better fit in our environment. I'm kind of like personally obsessed with this idea of like there's usually a gap between one and two. Yes, I heard that the third time, yes. But keep going, you can ask it again. Maybe I'm not smart enough to answer. No, no, I'm not. Again, this is, this whole show is for my personal education. I can see that. But remember, one and two is also a judgment call. It could be one and two. You could have one, you could have this one, A call one and B call two. And I could have B call one and A call two because I'm looking at a different set of criteria to measure it. There's no obvious criteria who's one and two. They would have 30 customers. They would have the same amount of ARR. Which one is one and two? Are you a tennis fan? Yeah. I'm not really. But sure. Why don't you use a tennis analogy? Because I had dinner. It was really interesting. I had dinner one time with, he's a mental coach to some of the top tennis players. And when he says mental coach, it's like literally like they got other people helping them with their swing. My conversations are all about what's going on in their mind. And he said something that was very fascinating. He's like, you know, take the top 200 tennis players. He's like, the difference between one and three is negligible. He goes, the difference between four and 200 is smaller than the difference between four and three. And he was explaining like, like what appears to me outside, like, oh, that person number four, that person's number three or two is like, that seems to get gap is like really small. It's like, it's actually a lot bigger when you get deeper and you actually understand what is going on in there. Like in his case, he's like, what's going on in their mind is actually counting. It's not like a physical, it's not like number three and number four are that different physically. This is like a lot in their mind. So I just, I like these, like this personal fascination with the sports business or otherwise of like, oh, kind of from the outside, it's kind of looks similar. And I've run across a ton of founders and you spend time with them. Like, oh, this is why this person is the gap between them and their next competitor is so large. As you said, the criteria depends, right? Like some could have clear company attributes, which made them one or two. Somebody's got twice the ARR than the other one. Yeah, we get it. They could be deemed as one much easier. Sometimes they have similar starting ground or they started from the same place. One came at it from a different angle than it becomes on which founder is going to lead this to success or the other. And that's where you're getting into the mindset of the founders and the leadership team. And that's what we say differently. I say, my job is to fund once we identify one and two, remember, they also have to be willing to sell. Which the people we were talking about before we started recording are not selling for any price. That's right. Yes. So there's also that, you know, you've got to reanalyze that from that vantage point saying, well, these could be alpha founders, they could be winners, but they're also sending a signal by saying, I'm willing to sell. Have you talked to Hock Tan about this? Have I talked to Hock Tan about selling? About acquisition. He does a lot of acquisitions. He does it very differently. I know, but have you talked to him about this? His mindset is a little extreme. So we were, me and you were together. Educate me, yes. Okay, well, me and you were together at Dell's house. And this is where I heard this story, where he was advising a younger founder that was also there. And he was just like, just make sure that on day one of your acquisition, that the acquired company when he knows that you are the conqueror and they are the conqueror. And then I asked them. I have a slightly different philosophy. I know you do, I know you do. Then I asked them, I was like, Hock, why don't you do any podcasts? Do you want to do my podcast? He's like, oh no. He goes, my wife forbids me to do podcasts. I go, why? He goes, she said I would get canceled. See, I say the opposite. I tell my team, when you're starting a negotiation with a company, remember, they're going to be a colleague. Don't treat them with disrespect. He's obviously an extreme character. I wasn't taking it as disrespect, but like. So which one's right? Which one's one and two in your mind? I obviously know that. Think about it. There's no way you could think of it like he does because you just said, no, this guy's coming in and now he's your boss. My point is that I see differently. I cannot win if 20 people around me don't feel they're winning. And for them to believe that they're winning, they have to believe they're a first class citizen. They have to believe that they're part of the team and their winning matters. And their winning is as much for themselves as it is for me. Has there been any acquisitions you did too early? When I walked in, we had just bought a company called Evident.io. Palo Alto had bought it before I got there. And then we ended up buying a company called Redlock, which is the same space. The difference was one only worked on Amazon. The other one worked on all three clouds. And I suspect the one that had been bought early was too early, which was bought by my predecessor. But it didn't matter. The company bought it too early. And then we bought the second one, which was in the same space, just further along. So sometimes you can buy stuff too early. It becomes a question of price, stage, and conviction if you marry the three, right? Am I convinced this is gonna be a big space in the future? Okay, if I'm convinced a big space in the future, I need to have a footprint in that space. Sometimes I can go spin up my own team, have them go charge it down and go make it work, or I can go out and acquire something. The question is I go acquire something, and how long have they been around in that space? And how expensive are they gonna get? I think the current times are most sort of representative of the risk. Today, companies are getting funded valuations I don't understand, right? Now imagine if I wanted to acquire a company today, the same company I'm trying to acquire today would be 1 3rd or 1 4th the price three years ago in a different funding environment as compared to today. They're probably as early, but three times or four times more expensive today. So what do you do? You buy them, if it makes sense on a strategy. Look, M&A is not a strategy. M&A is a mechanism to validate or to amplify your strategy or to execute your strategy. People come and always ask, what's your M&A strategy? I don't have one. I buy companies when I believe I need to go win in a category, and I don't have my team at the place I'd like them to be at this point in time. I got to go look for another team that's got it figured out, and they have the right people in place. So you go buy it. If something's worth $200 million, it's worth $800 million. Because my job is to take the $200 million asset and turn that into a $5 to $10 billion asset. If something's worth $200, it's worth $800. What does that mean? As a $300 billion company, I should be buying things which I believe in the next five to 10 years will be worth $5 to $10 billion for us. So you're not going to remember the other $500 million. This is Egon Durbin. So there was one of the most memorable parts of Ari Emanuel's book. They're buying IMG, and I think they wanted to pay $1.9 or $1.8, and it went to $2.2, something like that. And I think maybe it might have been Ari's team that was kind of fucking up the deal. And Egon comes in, who has way more experience than this. He goes, you're never going to remember the $400 million. And he's like, is this an asset we want or not? Like, you're going to remember fucking up the deal, but you're not going to remember the $400 million. And they obviously closed the deal, and it's been way more valuable to them. Egon and I bought a cricket team together in London. I thought you did that with Devesh. No, no, Egon and I are the equal owners. He and I came over together, and he called me. I was about to go play golf at the AT&T, and he called me, and he says, how's the auction going? It's like six o'clock in the morning, because it's in London. I said, the last auction went for two rounds. We're at round number 24. He's like, I know. You're going to want it cheap, because you like value. It's in upbringing. This is sport. Welcome to sport. Don't stop bidding. I was still on the phone with you to give you moral courage. Wait, how many more rounds? You were at 24. How many did you have to go? We ended up at 29 rounds. So once he said that, you're like, fuck it. We're getting this. He was like, yeah, what's the worst? We were paying like half of it doesn't matter, because this thing's going to be a huge success, or it's going to be a failure. So he did it to you, too. I did the same thing, but I was trying to be cute on the other one. And he just reminded me that, you know, you say that in your professional life. Think about it in your personal life, too. So that's what we did. You know, I saw him at the range at seven o'clock, and he said, do we own the team? Like, yeah, we own the team now. It happened. So yeah, he's consistent in his point of view. I've heard this phrase differently before. I'm curious if you agree with this characterization. You're not buying companies, you're buying founders. You're buying teams. You're buying teams, you're buying their point of view. You're buying their strategy, you're buying their execution, right? A company is just a construct that is around the team that allows us to be held in some legal entity, protect IP, and eventually turn that into sort of go-to-market capability. But effectively, what is a company? When you come up with an idea, your first instinct is not that I'm going to start a company. Your first instinct is, I'm going to go build something amazing. When you go build, you call yourself a builder. You go find like-minded people who share the vision, and then you're the most charismatic person in the room because you're trying to convince people to get on the bandwagon for your story because you had the idea, and it's typically one or two or three people. So you're doing everything. You're a builder, you're building, you're validating a strategy every time you hire the next person. You're looking in their eye and telling them, this is what we're going to build. And the person gets excited. And if you're hiring smart people, they also have to buy into it. So you're basically building a team. You're building a team of like-minded people. You're bashing out the edges. You're aligning the strategy and getting to the point and say, okay, now we all agree we're going to build this. Now let's go at warp speed and build the shit because you're going to beat everybody else to the punch. That's what you're doing. That the company is just sort of a legal entity. Think about most of these guys. They probably have one administrative person who does HR, finance, facilities, and brings coffee. So I mean, the company is a construct in which you organize, you're actually buying a well-functioning, cohesive team. That's what you test for. Can this team execute better than other teams out there? And when you think about it like that and say, I'm going to compete with that team that spent an year and a half getting together and training together. And they're on the field every day. They don't live in the same house. They work 80 hours a week. And say, I'm going to beat them by hiring a bunch of corporate people, by going through my HR team, going through four interviews and going through internal process. I was like, holy shit, you're never going to beat them. They're far ahead. There's a couple of things that are popping in my mind while I'm listening to you. Have you ever heard of this guy named Henry Singleton? No. Okay, Henry Singleton, essentially like the proto-Buffett. He ran this very successful conglomerate called Teledyne in the 1960s. I found him because I read, when I'm interested in somebody, I read every single thing they've ever written about them or written by them. And they will all tell you the people they studied. And so Buffett and Munger kept talking about the same guy named Henry Singleton. Munger said that Henry Singleton was the single smartest person they ever met. Buffett said it was a crime that American business school students didn't study him. His returns were utterly ridiculous. And a lot of the ideas that I thought that Buffett used for Berkshire were actually he learned from Singleton for Teledyne. But he grew by acquisition just like you did. And at one point he, I think he does like, I should know this, I just did another episode on him. Let's say 135 acquisitions. I think at one point he owned 130 companies, 129 of them were profitable. So he bought really well. But then he changed his strategy and he stopped acquiring. And then from there, he never acquired another company for like another 15 years. I'm thinking about him while you're talking. Is there a chance where Palo Alto Networks stops acquiring? Possible, as I said, it's not an existential strategy for us. It's a way we can maximize the value for the business. It's a way we can maximize the outcome for our customers. At some point in time, we believe we've reached a point where the marginal value to accrete to the customer is through us making sure all of our stuff works at a customer. Maybe we focus on that. There's no hard and fast rule that we have to keep acquiring. Is anything going on in AI changing how you think about acquisitions? Yeah. Can you say more about this? This is the most transformative technology we've ever seen in our own lifetimes, and possibly will be. So if you look at the impact it's already having, it's fundamentally changing how everybody works. Like, can I say this differently? When I was at Google, we democratized knowledge or information. This is democratizing intelligence, right? We all have in our back pocket something that gets more and more intelligent over time. So we basically have access to intelligence we never had. Like, I'm pretty sure two or three years from now, AI will get to a point of reliability where we will trust it as much as a human being who's an expert in the topic. You know, you talk to your nutritionist, you talk to AI and say, you know what? My nutritionist is not smarter than my phone giving me nutritional advice, or my physiotherapist was my physical trainer. So you suddenly find that AI is going to get to a point where it's going to have so much data, so much tribal knowledge that it's going to be able to decide. You'll be able to talk it, saying, listen, give me advice, which is at the frontier, which has got a little bit of risk, or give me advice down the mainstream. You'll be able to talk, saying, how much intelligence do you want? How much differentiation do you want in the intelligence that you get? So that's going to be true. It's going to fundamentally change the way we work. It has to, right? A lot of organizations are structured in work that has been broken down into silos, right? Even the process of product development is split across eight different teams. You have documentation people, you have testing people, you have coding people, you have product people, you have UI people. So you've got eight different sets of people who combine together to build a product, which makes no sense. The only reason we did it, because we created a specialization because nobody could be great or amazing at everything. But if you believe that you can harness all this intelligence in a way that one person could master all these eight crafts, because they have very able assistants, which will do 90% work for them, it fundamentally changed the way we get shit done, the way we build things, the way we do anything in our lives, the way companies are created. So that's going to be true. The shape of a company, the shape of the organization that we run today is going to be fundamentally different five years from now. I found one of my all-time favorite quotes when I was reading the book, Zero to One. The quote says, the single most powerful pattern I have noticed is that successful people find value in unexpected places. And they do this by thinking about business from first principles instead of formulas. That is exactly what Applovin has done with their advertising platform. Applovin connects you with over a billion potential new customers in mobile games. Applovin allows you to capture undivided attention. Applovin ads are full screen videos that are watched for an average of 35 seconds. That is retention that blows other ad platforms out of the water. And you can launch on Applovin in minutes. You set the goal and Applovin achieves it. No complex setup, no expertise needed. And Applovin scales quickly. They can put your ads in front of over a billion potential customers. Other businesses have seen immediate results scale to hundreds of thousands of dollars of spend per day and increase their revenue by millions. So you want to get started quickly before all of your competitors are on Applovin. And you can do that by going to applovin.com. That's applovin.com. Does an AI make cybersecurity companies more valuable? Yeah, I think even more so, more technology, more interconnectedness makes cybersecurity companies more valuable. Look, cybersecurity didn't exist 25 years ago because there was no connectivity. You had a mainframe, you logged in, it was secure. There's no problem. The problem is now David can log in from his bank account, now that becomes a DAC vector. So the more people who can log into shit from everywhere just expands the attack surface. I saw this morning, Facebook says 3.65 billion people who are daily users. There's 3.65 billion people getting into their infrastructure every day. Every door into their infrastructure is a potential cyber attack surface. You do that across the world. I don't know, between the 8 billion people we have, we must interact with hundreds of consumer applications. There must be trillions of interactions every day which are on a line that allows you to interact with some enterprise infrastructure. The more you do that, the more likely that you need security across all those vectors. The more technology changes, you need more capability around security. For example, the products that will secure AI don't exist fully yet because AI is so new. So yes, it's good for our business the more you connect things. You're like a, I don't know, like more of like a stoic kind of person. You seem like you don't get stressed or you said like, I read something like, you said your business doesn't stress you which is very unusual. Yeah. Thing to say. Life shouldn't stress you. You should wake up every morning, do the best you can. Remember if you grew up sort of in India with Hinduism, it was like there's a strong sense of fatalism. All you can do is you do your best. Okay, I don't know about this. Explain how you grew up in like this fatalism thing. Remember like you've got 1.8 billion people in the country. You've got to make sure that they all understand that they can do their best. And eventually there is a hand of God which dictates what eventually happens. Or it's the notion that it is uncertainty. You can't create full certainty. Things will happen to you, which you can't control. The only thing you can control is what you do. And if you do what you do really well, then you should sleep well. Because you can't get worried about everything that can happen to you from an uncertainty perspective. That is a sense of fatalism. That is what keeps society somewhat orderly. But you do understand it's easy to say that and very hard to apply for a lot of humans. Well, it doesn't stop anyone from trying, right? We try and control every outcome that we can around us. We try and minimize risk around us. We all do that. But at some point in time, we're gonna say, I've done my best. Did you have this like ability when you were younger and like early in your career? No. This is like. This is recently found in the last five years, yes. You're saying this is like the last like five years. So you're working at Google. High stress? More anxious person? No. Google's the best business. Like, you know, the search business keeps going. Yeah, but you're still like, that was like the greatest. Like, that seems to me, and maybe I'm wrong, is like you had like a lot of success before that. But you know you're working on like, you know, once in a hundred year company at that point. You had, and you were young, you were in your 30s, right? Like, I. It can get to your head. Yeah. But I feel like the pressure to like, this is a huge opportunity. This could be a once in a lifetime. This will change. This opportunity will change my life. It's funny, it didn't feel like that when you were there. Okay, say more about this. You just felt normal. You just felt, wow, this is this great rocket ship that's working. And remember, you're 34. You've never actually worked in any other company of a similar ilk. You're now at the center of attention of technology. And like, great, everybody's searching around you. Every morning you wake up, there are more searches. Every morning we wake up, more people want to advertise. So it's an execution problem. It's like, how can I get, like, when I joined, people were spending money at Google in Austria with an American credit card. That's the only way you could buy advertising in Europe. Can you imagine? Can you imagine? It comes like, I'm so sorry, I can't collect your money. You've got to go get yourself an American. I can turn a card in US dollars and then pay me. And they're doing it. Wait, let me do that. I'm looking and saying, we're making $10 million in Austria. We don't accept local currency. How the hell is this happening? That's a different business problem. You're just basically, it's like, let me see if we can get out of their way. So you're trying to eliminate friction and try to create scale, which is great learning for me. And I said, great. That I can do. I can eliminate friction and create scale. I don't have to worry about demand. I used to joke, and I used to go to a customer saying, what are you here for? What do you do? I'm the head of sales for Google Europe. It's like, what does that mean? So, well, I sell advertising. Great. So how much is it? I'm like, I actually don't know. It depends on what that last guy bid. He's got to bid more than that. So you can't tell me what it's going to cost me. I'm like, not really. It depends on how much you're willing to bid. Great. How much can you take a day? I don't know. It depends on the number of people who search. Because we can only serve ads when somebody searches. So you don't know volume. You don't know price. What kind of sales guy are you? Think about it. I'm selling ads. I don't have control on volume. I have control on price. Price is controlled by bidders. And volume is controlled by people who search. I can tell you, when it rained in France, we used to get a lot more revenue. Because people sat home and searched. That's good. So you go to a customer saying, listen, the way it works is you work out an ROI. Every search is worth something to you. If I send you a search, look at your conversion rate. If you convert that into an insurance sale or into an e-commerce transaction, you figure out how much you're willing to pay for a lead. My lead becomes conversion. So we used to sit and do ROI maths with our customers so they could understand what their maximum bid should be. And they would say, now, go give us all your money. And just as long as it hits below your bid, take as much searches as you can. That was my job. It's pretty straightforward. I'm friends with Adam Farooqui, the founder of Apploven. And he's just very simple. I sell revenue. If they're giving me a dollar, I have to give them back more than that. And it's very easy to sell, as long as I can give them back more than that. We'll come back to Google in one second. So I want to get to this, though. From the outside looking in, it seems like because of the proliferation of AI, the fact that it, there's like, I think you were just on my friend's show. I'm friends with John and Jordy from TPBN. And I caught a clip of that today. And there was some kind of. Yeah, there was a discovery of a vulnerability called PHP, which is like used like 22 and a half million places, which is being used right now. Yeah, and so my point is like, you've got to be waking up every day hearing more crazy shit. It's only going to get crazy in the future. And you seem to not allow yourself to be stressed by it, which from the outside, it seems like this would be the most intense, stressful part of your entire career. Why am I wrong about that? But I can't do anything about it. And we all have to go figure this out. You've got to fix it. But stressing is not going to change the outcome. The outcome is going to be changed by us getting around and getting something to do with it, right? We all discovered this morning. I found out about it like yesterday in the morning. Our teams went and looked at everything we have to make sure we don't have the vulnerability. We found it, we blocked it. We found the patches, we patched ourselves. We said, how do we go protect our customers? Team worked overnight, built a patch. When it came out this morning, we announced, they announced their patch, we announced our patch. We put it out in the public domain. We're getting on the phone to any customer who has a problem. We solved it. That's all we can do. So how do you describe this philosophy, though? I just think, wake up every morning, do the best you can to the best of your ability. Leave no stone unturned and then let fate do the rest. Is this real? Yeah. Well, okay. When were you the most stressed or anxious in your life? When I was the most anxious in my life? When I had to give a speech at my daughter's wedding. Is this the daughter that just started the fund? Yeah, this is the daughter who got married in February in India. What's her name? Ayesha. Congratulations. She used to work in marketing at Brex. Wait, she used to work in marketing for Brex? Yes. Kids don't take advice from parents for the most part. But I'm blessed that once in a while, she'll listen to something and she'll go process it differently. And I said to her, I said, you know, what excites you? She said, dad, you know, it's exciting when marketing doesn't seem to do the most important function in the company. So I'm working in marketing. What should I be thinking about? I said, look, if you look around here in Silicon Valley, the most exciting jobs are people who get to talk to founders, people who get to understand what they do, get excited about business. If you're excited about business, you got to think about venture capital. So she thought about it. She did her own research, figured out that she's going to go work. And she worked with Bill Marris at Section 32. And then she's getting married this year. And she's like, I think I should start my own fund. I said, that sounds like a great idea, you should. So she's been through the motions. She's done a lot of research, figured it out. Then she started going around thinking who would be people who'd invest in her. And she said, will you be my advisor? Now, this is the best thing a father can get. And she calls me once or twice a day. We talk about companies. We talk about what she's thinking about. It's a blessing, it's great. That's beautiful, man. When you think about your own childhood, did your, this innate drive that you had to achieve, largely internal, I would imagine, did you get a lot of pressure from your parents? No. My parents didn't tell me what to do. I used to come home from school, do my homework. My mom would be happy that I did it. She'd be chasing my sister around, trying to get her to find out what homework she had. I got my shit done. My dad didn't know how I got into university. He didn't know how I got into business school in the US. I just went to him and said, I need $2,000. He's like, I don't have that. I said, can I give you 200? He's like, yeah, I'll take 200. I took 200 and showed up here. Then he sent me 2,000 afterwards to pay part of my tuition, and that was it. You don't put any pressure on your kids? No. Like, how different are you as a parent than your parents were to you? That was a different era. At that point in time, parenting was different. Parenting is different now. Parenting in India is different. Parenting in the US is different. So you obviously have all those differences that come into play. I have two younger kids who are 11 and 10, so more involved in their lives than I was with my 29-year-old. Why? More time. I consciously try and take out time, and I'm sure my kids will say it's never enough, and my wife will say it's not enough, but I try and take out time as much as I can. So it's different. No, I don't believe in putting pressure on my kids. The kids have to be able to express themselves and do what they believe is best. Look, I've seen, it's some bizarre thing. I don't know how many people have been born since humanity started. Must be in the tens of billions, right? No, I think it was, I mean, we read about this a long time ago. It was like over 100 billion. Okay, 100 billion people have been born. It's a well-known problem. Every kid has a parent, by definition. And even now, we struggle with parenting as a problem, because there's probably so many variants of parenting that most people can get it wrong. So I just want my kids to be happy in their lives. If they're happy, my mission is accomplished, because I've seen so many scenarios where kids are not happy, and it's not clear where things go wrong. It's not clear from a parenting perspective, or it's in the DNA, it's in circumstances. So I just wanna make sure my kids are healthy, happy, and balanced. If I can achieve that, they can do whatever they want. I love the framing you just put on there. It's like everybody's had a parent. Parenting is a known thing, it's been around, and we still don't have it figured out. No, you show me where's the ultimate guide to parenting. I'm particularly interested in this, because most of the biographies I read, obviously, the person usually starts out, there's some people that are born into wealthy families, and they wind up achieving a lot. Obviously, most of humanity is not wealthy, so therefore, most of the people you're gonna read about weren't. And there is something that they almost universally struggle with, which is, basically, I was the son of a poor man, now my kids are the son of a rich man, what do I do about this? Nothing. You created a distinction by yourself. When you were the son of a poor man, there was somebody way poorer than you. And from their vantage point, you were the son of a rich man, right? So I think we all get born into a circumstance. And I think it's very dangerous to take that circumstance and keep reminding your children, remember, I was poor, you should be more grateful. That's what happens, right? Especially for people who were very poor, not very, who were poor, rather to where they are today, they feel this notion where they have to keep reminding the kids, well, it wasn't like this when we were born. No, we used to do this, we used to do that, like, dude, get over it. They're born in this. Figure out a way that they can enjoy this and make sure that they learn how to yearn for more, how to go have drive, how to go get achievement, right? You gotta be careful. So I think you have to be blessed if you can find a way that your kids want to achieve, they want to build, they want to make things happen on their own, and they just don't take their circumstances for granted. And that's the hardest part in parenting is to make sure that your kids have drive, your kids have ambition, your kids want to achieve. My son is obsessed with basketball. Great, go for it. Let him follow his passion. My daughter wants to be a gymnast. He's got tremendous work ethic. She's great. He's extremely sort of, you know, friendly. He likes people. He likes hanging around people. He knows a lot about what he wants to do. That's great. If my kids can have passion, they can go chase their passion. They can show ambition and drive. I don't care if he becomes a basketball player, a basketball commentator, as long as he wakes up every morning and is happy and felt that he gave it his best. I completely agree with this perspective. Out of all the examples I've read about, I love what Sam Walton said in his autobiography, which he wrote when he knew he was dying. He had cancer all over his body. And he says, I know I'm a fairly overactive fellow, which is the most understatement of a century. He's like, I don't put pressure on my kids. This is like, let them do, why would I want them to be like me? But it's kind of interesting. If you do it the right way, your kids will watch your behavior. They watch more behavior than you think. They know more about how we are, who we are, than we possibly can ever understand. And sometimes they will want to do certain things like you. But if you try and force them to do certain things like you, you're never gonna get there. I can see my kids would like to do certain things like me, and that's great. I'm very happy that they want to. And I'm sure sometimes they look and say, I never want to do that thing that my dad does. So that's fine too. As long as they can find out what parts of what I do they like to do and what parts of what I do they don't like to, they're fine. I'm okay with that. I'm thinking back to like all the other people I've had on the podcast. And I'm like, I just feel, yes, AI is changing every single business. Toby Luke was on this show earlier this year. I'm gonna see him again in like two weeks to record again. And his whole point was like, we're gonna look back on the year 2026, where because of AI, like every business is up for grabs. So every business is being transformed somewhat, right? But I feel like yours might be the most out of anybody else I've had on the show. No, no, no. So let's break it down, right? Cybersecurity is, because I don't come from that, I told you, it was two different words in my mind eight years ago. So I'm still gonna treat it like that. It's somewhat straightforward, right? Cybersecurity is the idea that bad actors trying to get into your infrastructure and exfiltrate something important. Let's take that for a premise. If I know it's bad, I can stop it at the perimeter, right? If a bad guy shows up at the door, we know he looks bad. He's got a piece of hood, he's got a gun. This is bad. We know how to stop them. So half of cybersecurity is stopping bad guys at the perimeter, bad things at the perimeter, okay? That's half of cybersecurity. 10, 20% is analytics, how to get hygiene right once you're inside your house to make sure shit's sorted. The remaining 20, 30% is if somebody gets in, what do I do? Things will get through your perimeter inside your infrastructure. How quickly can I find the bad guy and how quickly can I eject them out of my infrastructure before he or she can do harm? That's cybersecurity in a nutshell, okay? How does AI impact this? Okay, well, let's start with your comment about vulnerabilities. AI says, I can find holes in your perimeter faster than anybody else in the world, okay? It used to take days to find it, it used to take forever. I can find holes to enter your perimeter. Okay, great. My perimeter just became more porous, right? Now, AI is not gonna patch the perimeter. I have to still go look through the infrastructure, find where the porous parts are and patch them, right? I could be a software company, I could be a infrastructure provider because everybody's IT stack is made up of tens and thousands of vendors. So, vulnerabilities exist in our software and software that's written by our customers themselves. So, that's step one. That's what we're seeing right now. The likes of Mythos, the likes of the new models that OpenAI has, the likes of GLM 5.3, they have immense capability of finding vulnerability and bad actors can rent them cheap and throw them at you and find everything that they have vulnerability around. So, what is the call of the hour? The call of the hour is to find a way to batch these things swiftly so these bad guys can't get it, okay? Guess who's building the service? We're building a service which is called virtual patching. We write signatures, we put band-aid around the entire perimeter, we know where the holes are, these people can't get in. Over time, our customers will patch the underlying systems and they'll be fine. So, that's kind of one problem. Good news is, our business has gone up since Mythos came in. That's what I mean. That's what I'm trying to get to. Can you help me patch it? Now, guess what? Yes, I can help you patch it. I inspect everyone's perimeter. So, you've got a laptop somewhere, I live on a laptop, I charge you 25 bucks a year and I watch 150 megabytes a day, give or take, on your laptop to make sure nothing bad's coming in. You told me you're hacking my phone calls. I was just kidding. I wouldn't know how to do it. Anyway, remember cybersecurity is two words. So, the marginal cost of inspection of trafficking laptop by me is zero. I don't charge you more the more traffic that goes through. AI is set up to charge you every time you run traffic through AI, in terms of tokens. So, if AI tried to do my job at your endpoint, it'll cost you $5,000 a day, or pick a number, $500 a day, you'll pick up $50 a day. They can't do what I do at $25 an endpoint. If you go back inside and if the bad actor gets in, what happens? Yes, AI can help you analyze all the anomalous behavior quickly, but you still need harnesses, you still need security expertise, you need data ingestion, you need infrastructure. So, in a nutshell, our business is not at risk. Yeah, from the outside, that's what I was assuming was the case. That's what I was like. I always assumed that CEOs are trying to maximize their businesses from the outside. Generally, that's a good rule. Yeah, but we talked about no one wakes up wanting to lose, but a lot of people lose every day. So, this is what I was trying to get to. Who do you go to when you want to learn about the frontier of AI? Who do I go to when I want to learn more about AI? There are different people. I spend, I want to say, at least four or five hours a week with AI founders of some sort, because these kids are young. They possibly worked at OpenAI. They probably worked at Google somewhere. They go to these companies. They're very kind. They spend time with me. They try and tell me what they do at work. So, I learned about open weight models. I learned about training. I learned about training data. I learned about Guardian agents. I go around, I talk to tons of people. I talk to probably five or 10 cyber startups a month, maybe 15, because I'm trying to absorb how they're thinking about it, because in a bizarre way, this is a new and developing science, for lack of a better word. There are no real experts. People know how to do their shit. Everybody else is trying to imagine the implications to everything else around them, and they're trying to build the mental models. They can build product and go win in this category, right? There is no concept of data labeling before we started having self-driving cars. to be able to label data. Now let's turn into reinforcement learning, simulation models, neural networks that are trying to simulate data so we can train AI. So literally have to stay in the conversation with tons of people to understand and absorb what people are talking about. So you just have to spend a lot of time on Twitter, spend a lot of time talking to people, spend a lot of time reading stuff. You kind of like, half I understand, half just gets through the other side. Can I kind of absorb everything? That's how I learn. Now you brought up another thing I wanted to ask you about. What's behind your new presence on X? Well, I think I said that. I was giving shit to one of your fellow podcasters. Harry? Yeah. I was giving Harry shit saying, this is great for you. You keep bringing all of us in, you build your own brand. All of us are effectively props for your brand. He's like, well, that's your fault, not mine. I'm like, what do you mean? He's like, well, you get the right to build your own brand if you want to, you just don't. I'm like, how would I do that? He's like, well, go tell people on X what you think. You have a lot to say in a podcast. Why do you wait for me to ask the question? That's a good point. So then he told me to tweet every day. I'm like, okay, and then. I'm enjoying your tweets. And you are tweeting almost every day. No, no, it's a lower frequency now. I listen. Oh, you can't listen. You're really good at it. But you know, you can only put your foot in your mouth if you say something too often, because you almost have to not feel the pressure to do it every day. So I like that advice. Don't feel the pressure to say something all the time. You'll end up making it a job. I don't want to make it a job. I want to do it when I have something I want to say. So I think I say stuff when I want to say stuff. People ask me how much time I spend. Who writes it? Actually, I do. I just write it in the back of the car. It's obvious that you write it. Come on, people. You know, once I had it checked by cloud or something, and it made some grammatical edits, and people just gave me so much shit. Oh, I saw that one. You're like, you're writing AI. So my idea is I had AI check it, and I'm never going to do that again. No, you're really good at this. In fact, there's a guy that's always on this camera that gives me a heads up when we hit a certain time, and he just gave me the heads up, and I was fucking shocked at how fast this time went. So that's usually a good. It's a good sign. It's a good sign, man. I really appreciate you doing this. This was awesome. We've got to do this every few months. Sounds like a plan. Thanks for the time. I hope you enjoyed this episode. Please remember to subscribe wherever you're listening, and leave a review, and make sure you listen to my other podcast, Founders. For almost a decade, I've obsessively read over 400 biographies of history's greatest entrepreneurs, searching for ideas that you can use in your work. Most of the guests you hear on this show first found me through Founders.